General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Iphone contract or PAYG with £150 credit?

Just at the end of an 18 month with an N95 8GB, costs me £35 a month for 600 mins, 500 texts unlimited o2 to o2 calls and the data bolt on.If I sign up again without taking a phone they will give me £150 account credit.So, do I buy an iphone 3GS 16GB...

free o2 to o2 text? and free £50 topup???

hi guys.. one of my mates just sent me a txt msg.. saying that... "o2 are keeping o2 to o2 texts free forever so tell all your friends. send this msg to 20 of your friends and receive a £50 top up for spreading the word. this credit will be sent to y...

contract phone help?

okay, so i'm on contract, and the other week i thought id send a picture message out, i wasnt to sure if this would cost me as i had unlimited texts in this contract?also would then this photo appear on my bill?

Making VOIP calls

Hi all,I have tried searching on the forum for this, but havent been able to find an answer.I have a Nokia E71 on a contract with O2 with the unlimited web bolt on.Am I right in thinking that using voip using my unlimited web bolt on would be a breac...

Challenge to cancellation policy

Having been referred to the Terms & Conditions posted at http://www.o2.co.uk/termsandconditions/iphone I believe that there are good grounds for mounting a challenge to o2's stated policy as regards cancellation charges. In particular, one may at one...

o2 Joggler Weird problem

I admit it, I like the Joggler, but mine seems to have devloped an odd 'quirk' ... for no apparent reason, mine keeps opening the sports news page on its own randomly - no-one needs to touch the screen, it just does it.Anyone else suffering from this...

blackberry & O2

i brought a balckberry 9000 bold november 2008 via the o2 online website throughout january a fault occur where the handset would crash adn go to a white screen. when i contact o2 they told me that they dont deal with repairs to blackberry and need t...

Glastonbury Coverage - What Happened?

Why was O2's service quite so awful this year at Glastonbury?I understand that the festival is in a remote area where the network is sized for one man and his dog so some disruption is to be expected, but most networks put in additional capacity - th...

Roaming charges

For those who may be a bit scared of the costs involved when using their phones abroad.http://ec.europa.eu/information_society ... #new_rules

O2 rudest customer service

There is nothing ruder than being ignored.I emailed customer service from this site 3 times since 7th December and although I received an acknowledgement number for each not a single reply even when i moaned about being ignored.Do O2 ever reply or ar...