General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

conecting to TomTom Go920

I recently changed to o2 from Virgin and set out to reconnect my phome to my GPS - TomTom Go 920. I connect to the phone with no trouble but when I set out to connect to DATA services I keep getting a message on the phone saying 'Subscribe to packet ...

Resolved! Reducing monthly tariff

Does anyone know the best way for me to go about reducing my tariff to the very very minimum amount I have to pay?Basically, I've moved to Australia and am not planning on using my Iphone at all, simply for prices. I only got here 2 days ago but alre...

iPad & people with learning difficulties=success

As some of the regulars know, I have learning disabilities, I myself do have some ability greater than others with learning difficulties. Most of my friends or people who have them including myself have found the iPads to be of value. The apps & game...

4g and freeview interferance may not be as bad as thought.

http://www.bbc.co.uk/news/technology-22528499 https://at800.tv/

Resolved! £100 M&S voucher

I ordered my broadband over a month ago and was told my voucher would arrive within two weeks, I still haven't seen it. Has anybody else had the same issue?

Live Chat - Priority to New Contact Customers

I have been waiting at least an hour to connect to an advisor to discuss an upgrade. I got sick of waiting so i thought i would try a different route - existing customer, new contract and i connected immediatley to an advisor. This must just be a flu...

Resolved! TRANSFERING MY NUMBER

Hiwas wondering if anyone has any suggestions, my friend wants to take over my number asi am selling her my business and a lot of customers have my mobile number, its a contract with 10 months left to run , she says to settle the contract and ask o2 ...

A few network stats....

Hi guys, There have been a few articles on ‘The Blue’ that include some pretty interesting stats, so I thought I’d post them for you to chat about as I know you like stats ;). They relate to O2 Refresh and O2 Contracts: - As you may be aware, O2 Refr...

Community Highlights 13/5/13

Hi guys, Below is a fresh Community Highlight for you to take a look at. Some great stuff in there as always, including a few brilliant guides, a new starter, some thought provoking discussions and a little bit of fun for good measure too. Enjoy Some...

Resolved! Welcome from Sky Broadband?

On 1st May I received the bulk email from o2 broadband which said I would receive a welcome from Sky "in the next day or so". Over a week later I've received nothing. Am I alone or have they not sent anyone any information about how we will be treate...