O2 SURpriSes just became 100% worse

[Anonymous]

O2 SURpriSes just became 100% worse, which was hard to top. Some of the distributors I mean SUPPLIERS O2 are using are charging absolutely extortionate prices. The tat they're offering as part of 02's top-up rewards scheme is almost twice the price against most retail outlets or online stores pricing.
Why are 02 even bothering with their surprises promo? Genuinely, Im curious, why bother? Do they really think their customers are that stupid?
Thanks

[Anonymous]

I agree they are terrible now, and if O2 think I am going to pay more just to get a better surprise they have another think coming, why pay extra for more rubbish. I haven't collected the last two surprises as they were of no use or interest to me at all.
I thought they overhauled it to make it better...its definately worse!