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Forum and being logged out!

Cleoriff
Level 94: Supreme
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Apologies if this has been discussed before ..however I feel I must have a morning moan about the

frequency that this forum logs me out!

I know I may be told its a 'security measure', but security for who? I am on my personal laptop in my house

and am the only person using my laptop. I find it so infuriating that I go away for a while to do other things

and  even if it is only 30 minutes, the forum has logged me out. (Sometimes I am tempted not to bother

logging back on again)

I belong to two other forums and this logging out business does not happen there.

I personally would much prefer an option to log myself out.......

...........not have O2 decide 'thats it Cleo..your time is up!!' Shirty

(Please remember that not all of us are 'speedy gonzales' types, managing two and three devices all in one

go. Some of us (ME) plod on with our little laptops, trying hard to play catch up:smileywink:

NB: If someone now rocks up and says 'there is a setting to stop this happening' then please accept my

apologies in advance LOL

Veritas Numquam Perit

Girl in a jacket
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MI5
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I'll PM you Den......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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Ok @MI5  I will go and put away my shopping...and will read your PM after I have logged back in LOL

Veritas Numquam Perit

Girl in a jacket
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Anonymous
Not applicable
I agree it can be a little frustrating.

As you mention it is a feature to safe guard you if a period of inactivity occurs, or if you forget to log out.

I have the facility on my iPad and iPhone for my username and password to be remembered which then negates the need for me to have to key them both in again.
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jonsie
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I use Firefox with the extention ReloadEvery which auto refreshes at whatever interval you set it to. Saves being logged out but you do need to disable it when replying to a post otherwise the page can refresh halfway through a reply.

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Anonymous
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Hi guys

 

I understand it's frustrating - imagine how it is for us, who spend at least 8 hours a day on the community! The issue is that the forum logon is attached to MyO2 therefore security is number 1 priority. We're looking at all kind of options but not an easy one to solve, I'm afraid.

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adamtemp64
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@Anonymous 

Can the web team look at allowing the storing of the username and password on non shared computers via a checkbox and cookie? that would save the typing frustration in IE on safari on ipad and iphone it allows this so loging is quick and painless

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Anonymous
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@adamtemp64 We're actually working on a bigger piece around sign in, I doubt any changes can be implemented until the whole project is signed off. I can and will ask, though.

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Cleoriff
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Blimey...look at that..I go away and come back to read @MI5 PM and not only have I NOT been logged out

but have got all sorts of responsesSmiley LOL

So...thanks Rich for the PM (apparently using Chrome may overcome this) however I am on Firefox so would be unable to change unless my other half agrees. (As he is the ruler of all things computer in our house) Rolleys

I do, however have Chrome installed on my new HP Tablet....Thinking

 @jonsieI could go with your option (though it does seem a bit of a fiddle):

Adam ...your suggestion seems fine with me and would help a lot I think....

BoB...lucky you, having Apple devices that allow you that option (I am still not turning to the dark side!! wink

Veritas Numquam Perit

Girl in a jacket
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Cleoriff
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@Anonymous wrote:

@adamtemp64 We're actually working on a bigger piece around sign in, I doubt any changes can be implemented until the whole project is signed off. I can and will ask, though.


Hi @Anonymous  That looks promising. I know I keep saying this and realise it is difficult to cater for individual

needs.... but anything that makes the forum user friendly for all types, of all ages should be the aim I think?

Veritas Numquam Perit

Girl in a jacket
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