Solved: Can't get to phone quick enough

Anonymous · ‎06-07-2014

A message to O2 as they keep their technical support email address hidden.

You have something wrong with your network. Everytime someone call my mobile I have less than 10 seconds before it goes to voice mail. I am annoyed with having to call people back from missed calls.

If I turn off voice mail the phone rings normally. So it's one or the other but not both

jonsie · ‎06-07-2014

How to Lengthen Ringtime on any O2 Mobile - O2 Community

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

jonsie · ‎06-07-2014

How to Lengthen Ringtime on any O2 Mobile - O2 Community

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Cleoriff · ‎06-07-2014

About to say the same @jonsie (by pinching the link from your signature):happy-smiley58:

Veritas Numquam Perit

Anonymous · ‎06-07-2014

@ wreckdiver is not o2 problem if a customer can't be bothered to go tho the phone calls settings to check it there fur don't blame o2!!!

MI5 · ‎06-07-2014

As the others have eloquently posted, there is nothing wrong with either O2 or your phone.
By default the ringtime is set to be quite short. By following the advice on jonsie's link you can extend it to 30 secs which should give you plenty of time to answer the call

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎06-07-2014

It's so easy to have a rant and blame the network instead of your own shortcomings. A simple search on here or Google would have put the OP straight but some people can't be bothered. We are a very complex species I think!

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Cleoriff · ‎06-07-2014

I feel quite proud of myself....Even me, Lady Technophobia, knew how to lengthen my ringtone

Veritas Numquam Perit

jonsie · ‎06-07-2014

@Cleoriff wrote:
I feel quite proud of myself....Even me, Lady Technophobia, knew how to lengthen my ringtone

The difference is that you wouldn't have felt it necessary to rant and swear if you didn't @Cleoriff

You would have taken the trouble to find out our ask!

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Cleoriff · ‎06-07-2014

Yes....I do find asking politely normally gets me what I want far more quickly....:smileywink:

(with one or two exceptions of course)

Veritas Numquam Perit

Anonymous · ‎06-07-2014

@jonsie wrote:
It's so easy to have a rant and blame the network instead of your own shortcomings. A simple search on here or Google would have put the OP straight but some people can't be bothered. We are a very complex species I think!

Don't be too hard @jonsie Look at the OP's sig. "Old divers never die, they just go down on old wrecks " Poor guy is probably full fathoms five and by the time he gets the phone out of his pocket he is out of air.

Gerry

(No offence to wreckdiver intended of course - just a bit of friendly banter)