Hey there.
So I've had the 6 Plus for all of three days, I've deliberately avoided putting in in my pockets or even taking it out of the house because I'm still waiting for a case. To my dismay this morning I've noticed that it already has a scratch, maybe six or seven milimeters in length on the screen. Pronounced enough so as to show up when the screen is illuminated and when it's off. I'm really angry about this, I'm very careful with phones and in this case I've just shelled out £500 for it. I've had this happen towards the end of an iPhone contract before, but this quickly and with so much care being taken? I've even ordered screen protectors already! Gutted...
I can't get through to O2 just now, but is there anything they can actually do about it? I insured the phone with them. Any advice would be appreciated.
