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iPhone 4S not receiving texts with photos attached

Anonymous
Not applicable

on ‎23-10-2013 20:29

on ‎23-10-2013 20:29

Hi can anyone tell me what's wrong, my iPhone 4S won't receive texts with photos attached. I don't know what to do.
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jonsie
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on ‎23-10-2013 20:34

on ‎23-10-2013 20:34

This may help with particular regard to reset and making sure MMS is provisioned on your account : Connecting iPhone to Data Services - O2 Community

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Anonymous
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In response to jonsie

on ‎24-10-2013 18:42

on ‎24-10-2013 18:42

I've tried this and it still won't work.
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MI5
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In response to Anonymous
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‎24-10-2013 18:45 - edited ‎24-10-2013 18:46

‎24-10-2013 18:45 - edited ‎24-10-2013 18:46

It would be easier for us if you could list what you have tried/done so far.... We can then see if you have missed anything.
We also need to know if you are on contract or PAYG and if on contract do you have an iPhone data tariff?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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In response to MI5

on ‎24-10-2013 20:15

on ‎24-10-2013 20:15

Hi,

 

Go into ;

 

Settings > Messages > MMS Messaging = Ensure its toggled to on.

 

Make sure your internet connection is turned on in your phone which is needed to send and recieve MMS Messaging although it does not use data.

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