Get Help with Apple Devices

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

SLOW internet speed on new iPhone 12

Hello,I got my iPhone 12 this morning and was messing around with it setting stuff up then I decided to check my internet speed, it came out as 1.5-3mb/s which I don't think is normal at all. I remember when I got my iPhone XR at the start, it was RE...

Resolved! Airpods

Hi, how do i go about in returning my airpods? Change if mind

Resolved! Voicemail

I want to stop my unanswered calls going to voicemail? 1760 fails and 2 attempts vis chat have failed to resolve the issue. I have an Apple XR

Resolved! Faulty AirPod

My airpods arrived yesterday the right one doesn’t work. Have tried trouble shooting via Apple support website but nothing. I can’t get hold of anyone at o2 to discuss it. Apple have said they are running on an old firmware version but no way of gett...

Resolved! Insurance

Hello, I recently cracked the back of my phone (unsure when or how as I had a cover on and only noticed when I removed it). I want to know if my insurance covers this type of repair or how could I find that out? Thank you

Resolved! My FaceTime and iMessage

Hi my iMessage and FaceTime won’t work and on settings it says activation unsuccessful??

Resolved! Apple air pods

I purchase Apple AirPods a couple of weeks ago and haven’t heard anything back or don’t know when they are coming

Apple HomePod Mini

Ordered this 31 March got all documents but still not sent pretty disappointed also customer service don’t help just say they will email relevant department to deal with poor really so don’t expect any item soon despite website saying next day delive...

Resolved! iPhone screen jumping

Hi, recently my iPhone screen has been jumping up and down especially when texting, scrolling through social media and jumping back on YouTube videos I have tried factory resetting my phone and turning it on and off but no luck any help would be appr...

Resolved! Apple Watch series 5 No data

series 5 had for few days was under assumption just worked once paired to iPhone as I bought it as a plan with unlimited data but if turn off iPhone 12 it’s supposed to work with data etc yet says no sim no network and have no signal bars called o2 e...

O2

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