New phone setup

[Scooby1]

Hi 

I have just bought a new phone and have managed to transfer data to my new phone from the old one.

I am unable to make or receive calls. How long will it take before I am connected?

 Thanks

[Bambino · Accepted solution]

@Scooby1 Put your old sim in your new phone or if your new phone came with a new 5G sim, do a sim swap:

SIM Swap: a mini guide (incl eSim) - O2 Community