cancel
Showing results for 
Search instead for 
Did you mean: 

Call forwarding active on boot

Liquid
Level 44: Clearly Talented
  • 5942 Posts
  • 98 Topics
  • 305 Solutions
Registered:
For some reason call forwarding has suddenly started activating itself every time I boot up the phone(or reset)

I haven't actually used call forwarding so you can understand my confusion haha.

http://i.imgur.com/RHuQz.jpg

I can't seem to solve it in the settings:(

Any advise?
Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told wink
Message 1 of 20
4,391 Views
19 REPLIES 19

perksie
Level 69: Guiding Light
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:

Oh dear Apple do seem to have a problem with build quality.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 11 of 20
3,449 Views

Liquid
Level 44: Clearly Talented
  • 5942 Posts
  • 98 Topics
  • 305 Solutions
Registered:
Ill get in there before someone else does and blame user error:)

Ergh apple on Friday I think:( they'll get sick of me at this rate:)
Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told wink
Message 12 of 20
3,448 Views

adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

what is showing in settings> phone> call forwarding ?

 

if on in there turn it off and see what happens

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 13 of 20
3,439 Views

Liquid
Level 44: Clearly Talented
  • 5942 Posts
  • 98 Topics
  • 305 Solutions
Registered:
Cheers Adam. It was off so I turned it on then off again still no luck:(
Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told wink
Message 14 of 20
3,424 Views

adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

is it actually diverting or just a phantom icon i.e. shows but no divert active?

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 15 of 20
3,414 Views

Liquid
Level 44: Clearly Talented
  • 5942 Posts
  • 98 Topics
  • 305 Solutions
Registered:
Unfortunatly it is diverting calls:(

Tried ringing it and got a "this number is unrecognisable" message
Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told wink
Message 16 of 20
3,411 Views

adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

call o2 and get them to investigate as it sound like an account related issue

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 17 of 20
3,407 Views

Anonymous
Not applicable

@Liquid wrote:
For some reason call forwarding has suddenly started activating itself every time I boot up the phone(or reset)

I haven't actually used call forwarding so you can understand my confusion haha.

http://i.imgur.com/RHuQz.jpg

I can't seem to solve it in the settings:(

Any advise?

Firstly dial 1760 to switch off your voicemail.

Now dial 1750 to switch voicmail back on and use the below divert codes to setup your voicemail to take messages in the following instances (depending on your preference).

 

Not reachable (For example when the phone is switched off or out of signal/service)
To activate= **62*901#
To cancel= ##62#
To check status= *#62#

 

 

Busy (For example when your engaged on another call, or you reject an incoming call)
To activate= **67*901#
To cancel= ##67#
To check status= *#67#

 

 

No Reply
To activate= **61*901*11* number of seconds #
The *11* only needs to be entered if you wish to set the length of time the phone rings before diverting to voicemail. The standard ring time is 30 seconds but you can have anything from 5 seconds to 30 seconds (in increments of 5) by using the *11* method. 

 

To cancel

# # 61 #

 

To check status
* # 61 #

 

 

After doing the above, you can then do the below to stop the Call Forwarding phone icon appearing when the iPhone is switched on.

 

1: On your iPhone, go  into Settings/Phone, touch Call Forwarding.

 

2: Next switch Call Forwarding on.

 

3: You will now see "Forward to". Touch this and enter 901 (this is O2's voicemail number). Once you have done this, touch the left pointing CALL FORWARDING at the top left of the screen.

 

4: Now switch off Call Forwarding.

 

You should now not see the Call Forward icon appearing.

 

I can confirm that I had the Call Forwarding icon appearing everytime I switched my iPhone on, and I managed to get rid of it by doing what I have mentioned above.

 

Post back and let me know if the above worked for you slight_smile

Message 18 of 20
3,366 Views

Anonymous
Not applicable

For anyone having the same issue.

 

I've just posted a guide on how to stop the Call Forwarding icon appearing everytime the iPhone is switched on.

 

It can be found here:

 

http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Call-Forward-icon-appears-everytime-I-swi...

Message 19 of 20
3,351 Views

Liquid
Level 44: Clearly Talented
  • 5942 Posts
  • 98 Topics
  • 305 Solutions
Registered:
Unfortunately I already acquired a new handset from apple (second time) so I can't test it out:(


Thanks for the guide though:)
Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told wink
Message 20 of 20
3,339 Views