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sim swap from galaxy s to galaxy s3

Anonymous
Not applicable

I have tried for 3 days now to sim swap, i enter my mobile number, then the code o2 send me- then it says code invalid !!! aarrrgh-- BUT you only just sent me that code! then if i try more then 3 times - blocked til following day. can someone please help me sim swap my phones , i have a phone i can't text or phone on - pointless ! 

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MI5
Level 94: Supreme
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Registered:
You can do it via text message, to do this, you need to send a message with the word “Swap” to 20220 to start the process.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151842 Posts
  • 650 Topics
  • 28845 Solutions
Registered:
You can do it via text message, to do this, you need to send a message with the word “Swap” to 20220 to start the process.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
2,422 Views