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FAQs: Android devices

Hi all, welcome to the Android devices board! Here you can ask questions related to Android devices and get answers from other members of our Community. You can also post a review of your current Android device. If you're new and want to know more ab...

Marjo by Former Staff
  • 6996 Views
  • 2 replies
  • 2 kudos

Resolved! Unlocking your old phone

Just upgraded my phone from galaxy s6 to s8.want to give my old phone to my Mum.Was told by guy in O2 shop I could just go online & sort it very quickly.Its impossible to do. Anyone help?

JaneyLees by Level 1: Joiner
  • 1397 Views
  • 3 replies
  • 0 kudos

Samsung Galaxy S6 Locked

Hi Everyone, My wife has purchased an EE sim only contract. She wants to use my old Samsung Galaxy S6 Edge phone however when starting the phone we have the following message. `SIM Network PIN blocked. Enter Sim Network PUK`. The device was originall...

Anonymous by Not applicable
  • 6687 Views
  • 19 replies
  • 0 kudos

Connection problems

Help please. Following Plusnet broadband outage recently which is now working again my phone won't reconnect. O2 advised me to do BACKUP AND RESET,which I did. Phone (Samsung A3) STILL won't connect tho it says it has - and when I do BACKUP AND RESET...

Mags by Level 1: Joiner
  • 1333 Views
  • 3 replies
  • 0 kudos

Say hello to Fusion, the Sony Xperia XZ2 Premium

Thiz might explain the binaryhttps://blogs.sonymobile.com/press_release/taking-smartphone-cameras-extreme-sonys-new-xperia-xz2-premium-ultra-high-sensitivity-dual-camera-4k-hdr-movie-recording-display/

viridis by Level 56: Guvnor
  • 3565 Views
  • 7 replies
  • 3 kudos

Resolved! Google pixel 3

Will o2 be selling this handset and if so, will volte and esim functionality be supported for it around the time of ios 12 is released.

anticpated by Level 29: Intuitive
  • 4770 Views
  • 9 replies
  • 0 kudos

Resolved! Changing to new sim

I would like to give my Samsung phone to my grandson who is on another network, I have an unlock code from O2 and have followed the instructions given in the email but it will not connect with the other sim can anyone help please.

Marlynn by Level 1: Joiner
  • 637 Views
  • 3 replies
  • 0 kudos

Resolved! LG G7 bug since last update

Hey everyone, I have a bug on my O2 / LG G7 since the last software update. The fingerprint sensor does not always work to detect fingers placed on it when unlocking the phone.The screen stays blank and I have to swipe the screen and enter the code i...

ArturS by Level 1: Joiner
  • 1271 Views
  • 7 replies
  • 0 kudos

Resolved! Home button on samsung j3 2017

Hi guys, got the samsung j3 2017, the home button, swipe it left takes you to that internet page, then u have 4 other pages where page one is my main page one with google search and weather app on and swipe to the right for other apps, now while on a...

Laffer by Level 1: Joiner
  • 1787 Views
  • 4 replies
  • 0 kudos

Resolved! Unknown Document in Downloads

Hi All, New member here. I was checking through my downloads section in my phone and noticed a file that I can't open called SmartThings from URL: samsappsbn.vo.llnwd.net Is this something I should be worried about? Freaking out at the moment Cheers