SAMSUNG S3 FREEZING ON ME

[Anonymous]

Hi All,

My Samsung S3 has started to completely freeze on me every day, I get a black screen and when I press buttons nothing happens so I have to end up taking the battery out and put it back in again for phone to work again.

I was doing this a few months ago but not as bad and I took to O2 Store they did a system restore on it which seemed to work until now and is worse

it also gets stuck on the unlock screen bit and sometimes when making calls

what do you suggest I do? Is it the software or just the phoned Knackered?

Less then year old too

Thanks

[Anonymous]

Well this is getting interesting  I've just checked that I posted that baseband number correctly, and I did. 

Dialled what you said, and just got a pop up message that says 'Connection problem or invalid MMI code'

No idea what that means either !

Phone is Samsung Galaxy S3, and came from normal O2 shop in the high street.

[MI5]

Check *#1234# again (asterix, hash, 1234, hash).

[Anonymous]

AH !!!!!!!! Didn't spot the asterix in your first post!

RIght.........CSC is I9300O2UELL2

AP is I9300XXELLA

CP is I9300BWELK1

[MI5]

Ok so its standard O2 firmware after all, it's just the baseband looks strange, but anyway, you should be able to update so try connecting to Kies if you get no response from the software updater on the phone.

[Anonymous]

OK, will try when I get home at the weekend. Thanks for the info and the help!

[MI5]

Let us know how you get on.....

[Anonymous]

Ah looks like mine is the same as Rammies
Mine was from a O2 store

[MI5]

Same answer applies to you too. If you're on XXELLA you are not on the latest fw.....

[Anonymous]

All done now thanks MI5. Done over wi fi, think it was about 45MB. Can't see anything different on the surface, but hopefully will be more stable.

[MI5]

Yes, it was just a bug fix, nothing major in terms of visual changes....