Solved: No Internet (3G) while phone call

Anonymous · ‎10-05-2013

I am using Sony Xperia Acro S and I am facing a problem.

Every time I am in a phone call, no matter whether I am the one who call or being called, I can't access to the Internet (No 3G).

It is irritating given that most of the time I use my handfree and I can't access to facebook or whatsapp while talking to someone.

I am from Hong Kong and I don't have this problem there, so that I don't think it is my phone's problem.

MI5 · ‎10-05-2013

Go with the network that gives what you need mate. There's plenty of choice but check for signal in the areas you live, work and travel to before committing to a contract. I always check with payg sim's first.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎10-05-2013

I've noticed it happen on O2 as well. When a call comes through it seems to switch to 2G then after I hang up 3G comes back ??

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎10-05-2013

On my xperia s i lose data completely when in a call. Always thought it was the norm?

MI5 · ‎10-05-2013

I think it's a network setting. It's the same on my Orange work SIM, but not on my 3 sim.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎10-05-2013

Considering changing to another network.....

MI5 · ‎10-05-2013

Go with the network that gives what you need mate. There's plenty of choice but check for signal in the areas you live, work and travel to before committing to a contract. I always check with payg sim's first.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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