Level 1: Joiner
since ‎12-02-2024

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  • 4 Posts
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Having been a customer service trainer, I suspect the answer is obvious. However, here goes! Why is it so difficult to ask for any type of refund. There seems to be no simple, direct, one/two click solution on the O2 site. The chatbot is far too limi...
On a pay-monthly tariff I was transferred from Virgin mobile in September 2023. O2 commenced taking monthly direct debits. However, due to SIM card and passing security issues I had no service from the date of the change. I was working abroad a lot a...
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