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charliepoocho · 11-11-2024

Hi all, I paid my bill about 2 days ago, but have been charged again for the same amount today via what I presume is direct debit. I have never had this issue after paying manually, but I did do it later than normal this time. I read on some old foru...

charliepoocho · 01-11-2023

Hi! I have upgraded my phone and am now on a new contract. My previous phone contract was under my dad’s name. He has contacted O2 now that we’ve paid off the old device contract and have asked to transfer the phone number assigned to my previous pho...

charliepoocho · 11-11-2024

I thought I replied to you already so I apologise if two posts come through, not sure if it’s not loaded yet or what. I understand that it’ll likely be used as credit to pay next months bill instead but is it possible to view this credit in the app? ...

charliepoocho · 01-11-2023

Thanks, but both phone numbers and contracts are from O2. Unless the migration process refers to numbers within O2 also, which in that case my bad.

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Paid manually for bill but direct debit has still been charged, how do I get a refund/credit?

Transferring my old phone number to my new phone (new contract)

Re: Paid manually for bill but direct debit has still been charged, how do I get a refund/credit?

Re: Transferring my old phone number to my new phone (new contract)