User Activity

Hello I am Ashley,I am trying to change from physical sim to esim but i am not able to get the otp.I am in full coverage and also from last few days I am not able to get otp on my phone but other messages I get.Can anyone from support please help to ...
I want to convert my sim to esim but I have lost access to my physical sim now I want the esim as I need to create a bank account as ordering it again will take time and also i havent activated my o2 account by sms verification
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