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Thank you Madas.

Thank you for your help, Bambino.

Apologies Enlii.I was never interested in joining this community; I was sent hereby the O2 app, when I selected to contact O2 online. My problem is not with you guys, it is with O2.I do appreciate your help.

Are you lambasting me for not having skype, and not knowing how to use it?Is skype not a dinosaur relic?

Then O2 is a joke!!I used my O2 app to contact O2 and this is where it sent me. Thanks for your help.