O2

I have reached the end of an 18 month Virgin sim only deal. Whilst the unlimited data during this period was fine I didn't need or use anywhere near that amount. Now I want to downgrade to a 50gb sim at £10 pm but when I go into "upgrades" it only sh...

I went through the porting process online after being moved to O2 by Virgin and have not received any transfer date nor even an acknowledment that it is being ported. All I have is access to my unwanted O2 number and none to my old wanted number. Ama...