About FranceskaM

FranceskaM · 06-05-2023

For over two years now, I'm constantly struggling to get O2 to report my regular payments to the credit companies which consistently keeps my credit score low because no reports from the O2 reflect my payments. I've also twice tried to physically com...

FranceskaM · 15-09-2022

On the 29th of August, 2022, I foolishly purchased an Alcatel Linkzone personal hotspot device that didn't work. I returned to my local shop in St Albans to get help with the device and then when it still didn't work, I returned a few days later to r...

FranceskaM · 20-05-2023

You'd be snarky too if you were repeatedly unable to get help from O2. Believe me, if you can't understand why it's important to maintain a healthy credit score, then you really shouldn't be responding to posts such as mine. That "made up number" as ...

FranceskaM · 06-05-2023

I'm very familiar with the number for payments but did you know they wait for the call to connect and then after you've been on hold for a while, they disconnect the call. Happened to me too many times to count. On my mobile, my landline, a payphone,...

FranceskaM · 28-09-2022

I thought I had solved this as I returned the faulty device and was told it was cancelled but now looking at my upcoming bill, it appears I'm being charged £13 for the device which never worked the entire time I had it. Going into my local O2 shop to...

FranceskaM · 15-09-2022

St Albans in Hertfordshire is my local shop. Forceful how? Give suggestions? Staff don't know how to help customers or how to be nice for that matter. I'm stressed and fed up and apparently going to be very out of pocket if I want to cancel this stup...

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O2 Repeatedly Neglects To Report My Regular Payments To Credit Companies, Keeping My Score Low

Since purchasing a personal hotspot, I've been trying to return it for 14 days but can't get help

Re: O2 Repeatedly Neglects To Report My Regular Payments To Credit Companies, Keeping My Score Low

Re: O2 Repeatedly Neglects To Report My Regular Payments To Credit Companies, Keeping My Score Low

Re: Since purchasing a personal hotspot, I've been trying to return it for 14 days but can't get hel

Re: Since purchasing a personal hotspot, I've been trying to return it for 14 days but can't get hel