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SJTK_ · 28-08-2024

Hi, I'm absolutely at a lost end and I'm really hoping anyone with a similar experience, or who works for O2 can help. My account kept failing to migrate to the new billing system, from legacy. In the end, after multiple attempts my account migrated ...

SJTK_ · 03-04-2020

Hi,I’ve just upgraded one of my contracts (I have two) and as I’m a part time post-grad student I have UNiDAYS.It’s working fine and was set up fine on my first contract but won’t activate on this one.I also don’t have a SIM for that contract either ...

SJTK_ · 05-09-2024

Hi,Just as an update - I reached out to the social media team and the communications ombudsman.Ive had no update from o2, or any of the promised call backs. The ombudsman rang me yesterday, accepting the case. Magically, today, my o2 now works, I can...

SJTK_ · 28-08-2024

Did you get this sorted? Mine has been broken since April, I still can’t access switch up because of it either

SJTK_ · 28-08-2024

Thank you for your reply.

SJTK_ · 28-08-2024

Thank you. I have emailed them replying to my initial email, each time referencing the first email and asking for them to actually respond. The email prior to today was in early May, so it’s well past the 8 weeks from even then.I have just submitted ...

SJTK_ · 03-04-2020

Thank you. I will try tomorrow, it’s no massive deal as there’s bigger things happening at the moment.

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Account migration and switchup problems since April - sick and tired of CS

Student discount won’t activate

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