User Activity

I’ve had a PAYG O2 contract that I use as an emergency phone. I thought I’d lost the phone so called customer services to get a replacement sim. The first guy at the call centre in India I spoke to tried to hard sell me a contract…even though he unde...
I have just signed up to a 12-month sim only plan. Very happy but I think I underestimated my data usage and want to change to a higher data plan before my cooling off period ends. Customer services say they cannot change plan, I have to cancel the c...
So, I've got a signal issue that I've not been able to find an answer for. Started a new O2 sim-only contract last week. All was good initially with solid 4G connection and voice signal. Switched to e-sim at the weekend...still all good. Yesterday, m...
Hi, I have just joined O2, ported my number yesterday but am having signal issues. I live in Bromley and travel round the M25 to Gatwick for work - so not exactly remote locations. Despite the complete route and work location showing solid 4G coverag...