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MissClawdy · 24-02-2021

On Monday I started receiving emails fromO2 on an email address I own but never use. Someone has ordered a SIM card in my name using my email.I have received 7 emails from O2 regarding this new mobile number culminating in a bill this morning. I have...

MissClawdy · 18-03-2021

Just to update everyone who kindly responded to my thread; having initially been promised a call back from the Fraud team within 48 hours on 24 February which was then extended to a call back within 10 days... it has now been 15 working days and noth...

MissClawdy · 27-02-2021

I am beginning to get annoyed with o2. I was promised a call from the fraud department and that in the meantime the fraudulent account had been closed. I’ve not had a call from the fraud department and today received a welcome email for a 18 month ai...

MissClawdy · 24-02-2021

Thank you. I sent all the emails from O2 to their spam email and I got a response that the emails were genuine and if I didn’t want the new Sim to phone up and cancel it!My bank texts me whenever a new DD is set up so I can confirm and checking today...

MissClawdy · 24-02-2021

Thank you. I have spoken to O2 this morning and also communicated via DMon Twitter. O2 on the phone have told me they’ve passed it to their fraud dept who will call me within 48 hours. I’ll look at the action fraud website, thank you.

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