I took a second connection for my partner last year and the telesales
agent assured me the new connection would qualify for a discount. He
also made it clear to me that he would arrange for this discount to be
applied and that I wouldn't have to do a...
Hi there guys. I'm hoping this question hasn't already been answered. I
did search and couldn't find anything so apologies if this is old
news.I've recently taken out a new connection with the Huawei P20 Pro.
This deal comes with an offer of a free J...
If they're not providing you with a service and refuse to communicate
with you to solve the issue then the contract is void. Your
responsibility is to pay. Theirs is to provide the service you pay them
for. No service, no agreement.
I've spoken to customer services about this twice in the last 24 hours
and frankly I've had pneumonic infections that were less aggressive and
more satisfying. My opinion of O2 CS has gone from one of high regard to
utter disgust in the space of two ...
Yeah I appreciate that now but this was never clarified by the sales
agent during the recorded call which legally is my contract. In fact,
quite the opposite. My previous contract was a phone and a tablet. That
discount just worked. No issues, no dra...