About doombadger

doombadger · 27-05-2021

I took a second connection for my partner last year and the telesales agent assured me the new connection would qualify for a discount. He also made it clear to me that he would arrange for this discount to be applied and that I wouldn't have to do a...

doombadger · 26-05-2018

Hi there guys. I'm hoping this question hasn't already been answered. I did search and couldn't find anything so apologies if this is old news.I've recently taken out a new connection with the Huawei P20 Pro. This deal comes with an offer of a free J...

doombadger · 27-05-2021

If they're not providing you with a service and refuse to communicate with you to solve the issue then the contract is void. Your responsibility is to pay. Theirs is to provide the service you pay them for. No service, no agreement.

doombadger · 27-05-2021

Yep. They're an absolute shower at the moment. I've received better CS from Three and BT.That's saying something.

doombadger · 27-05-2021

To be fair, a hard block on dialing the one and only number that gets you through to the only people who can solve the issue is pretty embarrassing don't you think?

doombadger · 27-05-2021

I've spoken to customer services about this twice in the last 24 hours and frankly I've had pneumonic infections that were less aggressive and more satisfying. My opinion of O2 CS has gone from one of high regard to utter disgust in the space of two ...

doombadger · 27-05-2021

Yeah I appreciate that now but this was never clarified by the sales agent during the recorded call which legally is my contract. In fact, quite the opposite. My previous contract was a phone and a tablet. That discount just worked. No issues, no dra...

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Airtime Discount Never Applied

Waiting on Free JBL Speaker With P20 Pro Order

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Re: Airtime Discount Never Applied

Re: Airtime Discount Never Applied