Hello, I have broken my phone screen, how do I claim on my insurance and
get it repaired? I've never made an insurance claim. So really don't
know how it all works. Thanks
Ahhhhh, OK I did see the link to a claim form but read it as they may
need that filled in and it asks for policy/claim number etc. However
I'll give it a go see what happens
Hi, thanks. I did follow your link you posted which tells you to call
customer services to make an insurance claim which I did, the only
option after I've selected insurance claim is press 1 to report a lost
or stolen phone otherwise visit O2.Co.uk
Hi, thanks for the reply. However I have called O2, been through all the
security checks on the automated service for new insurance claim, the
only option is to choose "lost or stolen phone" which isn't my query, I
didn't choose this option and the c...