All sorted! My grateful thanks to @madasaf1sh and @Oxonian for pointing
me in the right direction, and especially to @Dave-O2 who finally got
things sorted. Brilliant service.Thank you.
I too have lost service on Classic PAYG even though I’ve made a
chargeable event as per the T&Cs. I’d be really grateful if Dave-O2
could help get my service back. Being a newbie, not sure how to PM Dave
directly. Thanks in advance for any help.