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A word of warning when you close your account with O2 about a clever scam. I proceeded to close my account with O2 of which O2 confirmed closure date by text only. I paid final bill however O2 reopened a new account and then closed it with a new clos...

I received a text from O2 advising it was final bill despite paying the final bill of £18.63. I text back to O2 and they assured me there's no money owing and after several text which involved giving them the account number they still said there's no...

HI all. When O2 contacted to extend my Sim contract the agent told me it would be £16 a month not £15.98 plus Vat and therefore O2 billing me over £18 a month for a deal I can get for £6 on Smarty and no other charges. Do O2 know customers are being ...