About MrsH2

MrsH2 · 20-02-2023

I’ve just received an email confirming an order for a new phone that I haven’t ordered and have now lost all coverage on my existing phone. I upgraded my phone last week and that order is on my account as completed - this is a new order. I can’t spea...

MrsH2 · 22-02-2023

Is there anyone I can contact about my phone, or should I say lack of phone?? I have been without a phone since Monday now due to o2’s mistake and I’ve had enough. An order was mistakenly put through on my account that I didn’t make on Monday, and si...

MrsH2 · 20-02-2023

I can’t change any passwords on my o2 account as they need to send me a text message to verify it and I can’t receive any messages now as I’ve lost all coverage. I haven’t opened any suspect emails, haven’t spoken to anyone on the phone and my curren...

MrsH2 · 20-02-2023

I’ve replied to your email. I can’t reset my password or anything on my account as it needs to send me text messages as a security check and my phone no longer works since this fraudulent order was placed

O2

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Fraudulent order

Still without a phone!!!!

Re: Fraudulent order

Re: Fraudulent order