You are about to enter a world of hurt. You will not get an email
because they don't know what they are doing. Their excuse will be an
error at their new warehouse. If you try to cancel they will tell you it
will take 10 days to cancel. After the 10 ...
They play a dirty game and update the order status to In Transit which
prevents you from being able to cancel. I'm still on to their customer
service department now. I've told them I want a cancellation and refund
today. Not when they allow me to.
It's not just Pixel phones. I have ordered a laptop through O2 and even
paid a good chunk up front. Even though the laptop hasn't left their
warehouse, somebody updated the status to In Transit, which stops me
from being able to cancel my order. Dirt...
