The full VM T&C's are here Terms and Conditions (virginmedia.com).Annex
A is where the Volt info is, and I can't see anywhere that it mentions
existing discounts making you ineligible for it (although I did
speed-read it!).
Agree @madasaf1sh. This forum and @Chris_K have given me far more info
than VM. I'm new to O2, but been with VM for years, and their CS leaves
a lot to be desired!
This does seem to be very poorly thought-out, implemented, or both. My
comms with VM have been awful. Similar to some others on this thread,
they've tried to upgrade me to a 'volt package' when I'm already on
Oomph, and have an o2 sim as well. O2 hav...