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wiganken · 12-03-2024

My phone SIM is a ‘Classic Pay As You Go’ type and I am trying to get O2 to disable balance notification pop-ups that are shown after every call.I rang customer services (4445 using my O2 phone) three times. The first two times were answered by someo...

wiganken · 02-07-2020

I have been a 'Classic PAYG' customer since November 2019 but have only just started to use use data. O2 Data usage T&Cs show the cost is 1p/MB and “No data capped. Your Top Up balance will be deducted after every 20MB block of data usage or if the d...

wiganken · 12-04-2020

Similar to others from December 2018. See link: - https://community.o2.co.uk/t5/My-O2/Account-Login-Verification-email-problems/td-p/1184239 Setting up My O2 account everything went OK until I got to the 'verify your email' page. I have requested it ...

wiganken · 15-03-2024

Today I got an automated email from the community asking me "Did you get the answer you needed?" and then asks me to accept an answer. See photo.I am unable to accept answers that suggest I keep banging my head against a brick wall by keeping on ring...

wiganken · 12-03-2024

Yes I got that impression that they want me to transfer to a pay-monthly scheme. It was the first thing they said: "We can transfer you to a cheap pay-monthly' scheme" but I said "No, thank you". With Classic PAYG I am only spending £2.50 to £4 per m...

wiganken · 03-07-2020

Thanks MI5. Yes you are right. I checked again this morning and it had gone up to where it should be. From £17.79 to £17.98.On the day it showed I was being charged 20p for 30 seconds web browsing. Twenty times more than expected. You have set me fre...

wiganken · 13-04-2020

Finally got the verification email today and was able to click the link and get my email address verified so all sorted now. A frustrating 3 day wait but we got there.

wiganken · 12-04-2020

Thank you. The email obviously has to pass through my ISP but it is not one of their email addresses so, as you suggested, I signed-in to my ISP site and, due to Covid-19 there is no one to "Chat" to or to answer the phones. The intention was to ask ...

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Are O2 customer services unable to help 'Classic PAYG' customers?

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Verify email address email not being received

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Re: Verify email address email not being received

Re: Verify email address email not being received