About Nex

Nex · 02-04-2020

Hi there, I am unable to do anything on My 02 account. I can sign in and see my name as per signed in customer.Then the iformation on the screen says: "something gone wrong" and I get 500 Error message.I have just joined O2 on Pay Monthly Sim only of...

Nex · 02-04-2020

@Neilpaignton , sorry to hear that. I hope I will not be in same troubles when I receive my sim card.I hope you will manage to resolve your problem shortly.This is what I am worried about. That I will receive sim, but number will not get transferred ...

Nex · 02-04-2020

Hi @gmarkj Thanks for your message. The thing is, my sim was despatched. I even got an email saying that I can track my order by going to My O2 and signing in. Sadly, I can only sign in to My O2 and literally do nothing in there due to 500 Error mess...

Nex · 02-04-2020

Hi,Just tried. I managed to log in via app and as soon as I selected "Your extras" it transferred to website and showed 500 Error. When I selected "View or change your tariff" is displayed Error message: "Oops. Something went wrong. We couldn't load ...

Nex · 02-04-2020

Hi,Thanks for a quick response.I used website on my PC (both Google Chrome and Edge browsers). I also cleared cache - nothing.Then I tried on mobile via google chrome - nothing.I am able to sign in. It said Hi (my name), but I cannot get into any My ...

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500 Error after signing into My 02 - cannot do anything

Re: 500 Error after signing into My 02 - cannot do anything

Re: 500 Error after signing into My 02 - cannot do anything

Re: 500 Error after signing into My 02 - cannot do anything

Re: 500 Error after signing into My 02 - cannot do anything