Submitted my claim on the 17th, filled a support request on the 21st.
Got a reply saying they were looking into it and heard nothing since.
This is a joke, is there anywhere I can make a formal complaint? Else
it's off to the ombudsman
I have submitted a claim and I am waiting for it to be verified, claim
submitted 17/01/2019. How long does it take to validate? Ive heard
nothing back yet
