Thank you @O2Sarah for sorting this quickly and efficiently. Customer
services have given me so much incorrect and misleading information,
blaming Apple, refusing to escalate the matter. I am so cross that
they’ve wasted so many hours of my time and ...
@O2Helen01 please can you help? I’m having almost the same problem with
my daughters phone since 16 June. I asked for a temporary block on the
sim on 11 June. It turns out o2 had blocked the iPhone. After many calls
to customer support, being told to...