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Arnie440 · 14-01-2023

Hi, hoping for some help. Ordered a new phone on upgrade on the 23rd Dec , finally dispatched on the 6th Jan and arrived at the DPD depot Chelmsford. And that's where its been until now, allegedly. Delivery date kept being delayed, then it changed to...

Arnie440 · 24-01-2023

Having had the same problem since the 6th Jan and calling and moaning a number of times, always being fobbed off with "DPD are investigating" , I called again this morning and spoke with a lady named Clare. Clare tool all of 2 minutes to look at my a...

Arnie440 · 18-01-2023

I am in the same position as you. I've made a bit of a nuisance of myself and complained in almost every way. I fail to see why customers have to wait for DPD to admit fault. I think its appalling. Customer service can't or won't do anything. I have ...

Arnie440 · 17-01-2023

I am having the same problem, DPD have lost my new upgrade and O2 don't seem to want to do anything about it!! I have complained via phone, email, and the complaints resolver website, still awaiting a response. Seems appalling from O2 that they are t...

Arnie440 · 15-01-2023

Just to follow this up having messaged O2georgina , customer service don't care, have to wait for DPD to inform o2 (that one of their staff has nicked it probably) Shouldn't be the customers problem. I've complained in writing via email to see if tha...

Arnie440 · 15-01-2023

Same problem. O2 don't care.

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DPD won't deliver!

Re: DPD lost the phone.

Re: DPD- phone has “Disappeared”

Re: DPD lost the phone.

Re: DPD won't deliver!

Re: No help from o2 or DPD.