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crh75 · 21-02-2013

The screen of my Nokia Lumia 800 blanks out when I make a call and does not reappear. This means when I make a call I cannot hang up and have to press the power button for 10s until the phone shuts down. Can someone help me with this. I was going thr...

crh75 · 21-02-2013

I will do when I get the number - it has not been emailed to me yet! One would expect to get better, or at least as good, help directly with the helpline than on the forum!

crh75 · 21-02-2013

Thanks for you response. I had not realised that the sensor was in the top right hand corner of the screen. Basically there is a light sensor so if it is dark it thinks the phone is on your ear (you can test this by putting your finger over it when t...

crh75 · 21-02-2013

How do I do that?

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Phone blanks out when I make a call (Lumia 800)

Re: Phone blanks out when I make a call (Lumia 800)

Re: Phone blanks out when I make a call (Lumia 800)

Re: Phone blanks out when I make a call (Lumia 800)