Something has been done now, not sure if it was someone on here that
helped me, possibly @O2Sarah- as I have been messaging her and giving
her all the details. The amounts that I paid are now showing as
‘received’ but this is still not showing on my ...
I have spoken to the Payment Management team multiple times and they are
just as clueless as Customer Services! There doesn’t seems to be anybody
at O2 that can resolve this, meanwhile I am over £200 out of pocket and
my phones are at risk of disconn...
Yes me! I’ve had the exact same problem! I made two payments on the O2
app on 28th April and have had the exact same problem as you describe
with it having left my bank but not showing up as paid on O2’s systems.
I even had two confirmation emails th...
