RESOLVED!Hi, just some info that might help others with this issue.
First, though quite a long process, I found that the best way to get in
contact with anyone who needs technical help is in my experience, not
phoning 202 or indeed visiting an o2 sho...
Thank you both Amyww and Jonsie for your help with this. I might just
try calling 202 tomorrow since I'm assuming that these o2 advisors have
access to my account, otherwise there's not much point in them being
there!I can then ask them if they can d...
Hi pgn and Amyww and thank you both for your replies. In view of Amyww
length of time, I may be being impatient. I bought my present phone on
the 24th of July and following several discusins with 202 and on a
number of other occasions, returning to t...
Thank you Oxonian and Cleotff. I had just written quite a long reply
that I agreed with Markyp's post.In breif, I am not going to be fobbed
off any longer. in light of the large number of complaints of this
issue, o2 MUST know what the cause is but c...
Hi again, sorry I'm just getting used to this forum posting. I forgot to
say that I have been with o2 having bought a basic Samsung E-1200 back
in 2010 and had no problem until my now 13 year old Samsung began to go
faulty, ehnce the new upgrade to t...