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iPhone SE restored, can't use iMessage or SMS

TheNorm
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I've managed to restore most of the function on my iPhone SE after a soaking but I can't use iMessage. If I switch it on it fails with a message saying 'iMessage Activation An error occurred during activation. Try again.' Under 'Send and receive' my correct phone number appears, I can't remove it. My Apple ID also fails. I am not receiving SMS either. I've tried changing my Apple ID password. Any ideas? 

Thank you

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madasaf1sh
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@TheNorm


I would speak to Apple Support, as it sounds the OS is corrupt, and that could be down to a fried TPM Chip on the phones main board. 

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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MI5
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@TheNorm 

Are any sim functions working such as calls and data?

The sim may be faulty or sim reader failed after it got wet.

Drying out phones is rarely successful in the long term.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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TheNorm
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Thanks for the response, calls and data are working yes. I just can't seem to convince Apple that the phone is who it claims to be, Wallet not functioning either: just tapping Wallet & Apple Pay in Settings crashes the Settings app. Any suggestions welcome. 

Thanks again.

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madasaf1sh
Level 69: Guiding Light
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Registered:

@TheNorm


I would speak to Apple Support, as it sounds the OS is corrupt, and that could be down to a fried TPM Chip on the phones main board. 

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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TheNorm
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Thanks for the response, sounds like a good suggestion, I'll try Apple Support as you suggest.

Cheers.

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MI5
Level 94: Supreme
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The phone is a write off unfortunately.

Water damage does that.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 6 of 6
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