on 28-12-2021 09:37
Have been trying to call since Xmas day and no one is available at customer services , I received my upgrade and the sim is no service I was told to call as when they upgraded I had to go through security and they upgraded me a different way as I had no accesss to my old sim or handset can you help please
Solved! Go to Solution.
on 28-12-2021 16:37
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks
on 28-12-2021 16:37
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks