I've taken out a new pay monthly contract with 02 and want to transfer a current number to the contract.
I did this a couple of year ago by calling up but can't get through on the phone (won't let me wait in the queue) and cannot start a live chat as its busy.
Is there a way to do this myself?
EDIT: all 02 accounts
@Carl03 Live Chat will be as useful as a chocolate teapot. Use the social media links in the post above that @jonsie has provided or call 202 from your mobile, 0800 032 1402 from any phone, or numbers in this link if you want to try to call again: Guide: Coronavirus Community Help and Support
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.