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Jane281
Level 1: Joiner
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I have put SIM card in my iPad, logged into my o2 account, tried to get my six months free Disney channels and it says it’s sending me a code to verify it’s me. I’m not receiving a code, for some reason which I don’t know what I’m not receiving text messages. Can you help please, I’m not very savvy with tech things so any help would be appreciated. Thanks 

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MI5
Level 94: Supreme
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@Jane281 

iPads cannot receive sms messages so you need to put the sim in a phone to get the code.

Guide: Adding and removing O2 Extras  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 127445 Posts
  • 614 Topics
  • 22131 Solutions
Registered:

@Jane281 

iPads cannot receive sms messages so you need to put the sim in a phone to get the code.

Guide: Adding and removing O2 Extras  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Cleoriff
Level 94: Supreme
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@Jane281 

Can you try the sim in a phone and see if you get the code?

If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this.

 

Veritas Numquam Perit

Girl in a jacket
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