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New sim card

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Mimimay
Level 1: Joiner
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on ‎25-06-2022 16:39

on ‎25-06-2022 16:39

I am trying to connect my new sim,I have tried texting SWAP to 20220 and I have tried via o2.co uk/swapmysim but I am not able to recover the txt or send one. 

 

I also have a message on my phone saying SIM not provisioned for voice.

 

Please help

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Bambino
Level 86: Prestigious
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on ‎25-06-2022 17:56

on ‎25-06-2022 17:56

@Mimimay The sim swap guide is here: SIM Swap: a mini guide (incl eSim) - O2 Community

I DO NOT WORK FOR O2



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jonsie
Level 94: Supreme
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on ‎25-06-2022 17:13

on ‎25-06-2022 17:13

You text SWAP from your old sim

Do you still have it?

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Bambino
Level 86: Prestigious
  • 24423 Posts
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Registered:

on ‎25-06-2022 17:56

on ‎25-06-2022 17:56

@Mimimay The sim swap guide is here: SIM Swap: a mini guide (incl eSim) - O2 Community

I DO NOT WORK FOR O2



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