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New sim card

Mimimay
Level 1: Joiner
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I am trying to connect my new sim,I have tried texting SWAP to 20220 and I have tried via o2.co uk/swapmysim but I am not able to recover the txt or send one. 

 

I also have a message on my phone saying SIM not provisioned for voice.

 

Please help

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Bambino
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jonsie
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Bambino
Level 84: Resplendent
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@Mimimay The sim swap guide is here: SIM Swap: a mini guide (incl eSim) - O2 Community

I DO NOT WORK FOR O2



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