Re: My acc does not work properly . O2 can't help.

Kris41 · ‎30-11-2021

Hi . I am a new customer . My acc does not work correctly. It doesn't show bills,current charges, and wifi calling ot volte calling don't work. Contacted o2 on tweeter. Nothing. Any idea ??? Everything showing . Something went wrong. Thanks.

madasaf1sh · ‎30-11-2021

@Kris41

There is currently a service issue with the billing platform, that is being resolved by o2, so for now just hang fire, and try again later,

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

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We are all customers and dont have access to any o2 accounts

O2

My acc does not work properly . O2 can't help.

Can't make or receive calls or add to MyO2 account

sim swap

Data Roaming Off Egypt

Costa Rica - mobile data not working

old no.