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Insurance claim

Sophie10
Level 1: Joiner
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My phone is being picked up tomorrow through an insurance claim I made, I’m just confused as my boyfriend who was my 2nd contact number has received a text with a claim no. And something about being able to manage it in the DPD app but I’ve received no email or info telling my what to do and the link for the DPD app just takes me to the website nothing else
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Cleoriff
Level 94: Supreme
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@Sophie10 

It must be an oversight on O2's part.

Give them a call on any of the numbers in this guide. Guide: Coronavirus Community Help and Support 

Veritas Numquam Perit

Girl in a jacket
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Martin-O2
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Registered:

Hey @Sophie10 did everything go OK with your insurance pickup? 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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