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I cannot make calls. Not registered on network

Cappers
Level 1: Joiner
  • 1 Posts
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Registered:

I cannot make calls. IT comes up Not registered on network. What can I do.

Message 1 of 4
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TallTrees
Level 45: Knowing
  • 8656 Posts
  • 82 Topics
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Registered:

Hello @Cappers 

Maybe these guides may help

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

or it you need to contact o2 here:

If this helps and it works for you the
Social Media Teams will be on hand just
send them a message
https://o2uk.co/O2CFB
https://o2uk.co/O2CTW
https://o2uk.co/O2CIG
Facebook, Twitter and Instagram



HAPPINESS IS BEE SHAPED

Message 2 of 4
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MI5
Level 94: Supreme
  • 127439 Posts
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Registered:

@Cappers 

It sounds like a sim issue.

Try rebooting your phone, if that doesn't help, pop in to your local O2 store for a free sim replacement.

Take some ID with you too.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 3 of 4
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RafaC
Community Manager
Community Manager
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Registered:

Hey @Cappers were you able to sort this one out?

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