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test l.p.

Liverpool12344
Level 1: Joiner
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I would like to see if I have been accepted for my contract

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MI5
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@Liverpool12344 @You’ll have to call customer service please http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
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@Liverpool12344 @You’ll have to call customer service please http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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jonsie
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You would need to call customer service as this is purely a customer community.

O2 Contact

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davethorp
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If you applied directly with O2 in my recent experience they tend to tell you if your credit check has been successful or not as part of the checkout process

 

If you’ve received emails with the refresh agreement and an order confirmation that is usually a good sign.

 

If you applied with a 3rd party you would have to check with them

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liggerz87
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Usually they tell you straight away
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Liverpool12344
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I have had an email of mycare saying that I need to provide bank card and proof of id over the phone but they emailed me with my order number asking to ring up and I rung but sounded dodgey should this happen. 

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MI5
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@Liverpool12344 that's an additional identity check - perfectly normal if you're not already known to O2. If they successfully verify your identity, you will be accepted, but not until.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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