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Level 1: Joiner
Posts: 1
Registered: ‎10-04-2020

contract change

[ Edited ]

Hi, i recently changed my contract to o2 and was told to send an STAC code to o2 but i have no way of calling and i cant contact through live chat. i need to send this code so that my previous id mobile contract will be disactivated i dont want to have to pay for 2 phones at the same time, i have changed numbers. @Martin-O2 

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Posts: 90,871
Topics: 746
Registered: ‎14-01-2013

Re: contract change

Hi @khyany 

Contact customer services Guide: How to find help & contact O2 

Be aware that everything is taking a lot of time due to the pandemic

Guide: Coronavirus Community Help and Support 

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Posts: 105,683
Topics: 554
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Registered: ‎04-04-2012

Re: contract change

@khyany 

Submit it on any of these forms https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Registered: ‎04-01-2009