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Anonymous
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chat

on ‎08-12-2017 20:28

where are the chat people tonight. i have been waiting two hours to get something sorted and no-ones available at all

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MI5
Posts: 114,115
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Registered: ‎04-04-2012

Re: chat

on ‎08-12-2017 20:29

Try a different browser or try clearing your cache and cookies.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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pgn
Posts: 16,527
Topics: 139
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Registered: ‎11-04-2012

Re: chat

on ‎08-12-2017 20:31

Or take to Twitter (@O2) or Facebook...

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jonsie
Posts: 83,203
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Registered: ‎04-01-2009

Re: chat

on ‎08-12-2017 20:39

Waiting 2 hours I'd have been calling them

#justsaying

http://www.o2.co.uk/contactus

THIS IS NOT CUSTOMER SERVICE AND WE CAN'T ACCESS ACCOUNTS

The smallest good deed is better than the greatest intention

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MI5
Posts: 114,115
Topics: 569
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Registered: ‎04-04-2012

Re: chat

on ‎08-12-2017 20:40

or try us Smiley Happy
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Cleoriff
Posts: 97,083
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Registered: ‎14-01-2013

Re: chat

on ‎08-12-2017 20:48

The chat bot box is opening ok....so that part is working. However it is a Friday night....Smiley Frustrated

*The Game Is On*

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jonsie
Posts: 83,203
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Re: chat

on ‎08-12-2017 20:51

@Cleoriff wrote:

The chat bot box is opening ok....so that part is working. However it is a Friday night....Smiley Frustrated

I can understand that but two hours.... sheesh! 

THIS IS NOT CUSTOMER SERVICE AND WE CAN'T ACCESS ACCOUNTS

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pgn
Posts: 16,527
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Re: chat

on ‎08-12-2017 20:52

Yeah, we're on fire tonight, @MI5devil

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MI5
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Re: chat

on ‎08-12-2017 21:06

@pgn wrote:

Yeah, we're on fire tonight, @MI5devil

and not even 1 page yet...... Tut !

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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